Reference

How UUKK Handles Your Personal Information

Your privacy is a real part of how UUKK operates — not a formality. This policy covers what data we collect when you open an account, how we use it, and what rights you have over it.

Account data protectionbKash, Nagad, Rocket transaction privacyRight to access and deleteCookie controls availableBangladesh-region eligibility applies

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What We Collect and Why

UUKK Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Transaction records tied to your wallet activity are retained to process withdrawals, resolve disputes, and meet our compliance

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obligations. We also collect device and session data: browser type, IP address, and pages visited. This helps us keep your account secure and spot unusual access patterns early. We do not sell your personal data to third parties. If you use bKash or Nagad for a
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deposit, the transaction reference stays in your account history so both sides can verify it if anything needs checking. Cookies and similar tracking are used for session management and basic analytics — you can manage cookie preferences through your browser settings. Availability of this platform, and
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the data rights that apply to you, depend on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Security, Retention and Your Rights

We apply standard encryption to data in transit and at rest. Account sessions are protected by OTP verification — when you log in from a new device, a one-time code goes to your registered number before access is granted. This applies whether you are on mobile or desktop.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold at any time.

Cookie Controls

Session cookies are required for the platform to work. Analytics cookies are optional — manage them through your browser settings or the cookie banner when you first visit.

Account Security

OTP login verification protects your account from unauthorised access. If you notice a login you do not recognise, contact support immediately to freeze account activity.

Your Rights

You have the right to access your data, request corrections, or ask us to delete your account and associated records. Submit requests through live chat or email with your account reference.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or remove personal data tied to your account, our support team handles these requests directly. Responses follow the timeline set by applicable rules in your region. Reach us through any of the channels below and include your registered contact detail so we can verify the account.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled at UUKK.

We collect your name, contact details, and the payment information you provide — such as your bKash or Nagad number. Device and session data is also logged for security purposes.

We do not sell your data. We may share it with payment processors like bKash, Nagad, or Rocket to complete transactions, and with compliance bodies where local law requires it.

Contact us via live chat or email from your registered address. Include your account reference and we will respond according to the timeline set by applicable rules in your region.

Yes. Send a deletion request through our support channels with your account reference. Deletion timelines depend on our retention obligations under applicable law in your eligible region.

Transaction references are stored in encrypted form and are only accessible to you and our compliance team. We use OTP verification to prevent unauthorised account access.

Your data is retained for a period after account closure as required by applicable rules. After that period, personal data is removed from active systems unless a legal obligation requires otherwise.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AppUUKK App InfoDebit Card Guide Bangladesh

How UUKK Handles Your Personal Information

Security, Retention and Your Rights

Data Retention

Cookie Controls

Account Security

Your Rights

Reach Us About Your Data

Common Questions About Your Privacy

01 What personal data does UUKK collect when I open an account?

02 Does UUKK share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask UUKK to delete my account and data?

05 How does UUKK protect my bKash and Nagad transaction data?

06 What happens to my data if I stop using the platform?

Privacy Policy

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